TEST MODE

FAQs

How do I contact Customer Service?

You can call us at (253) 983-1040, email us at support@outrightlabel.com, or use our Contact Us page.

I don’t see what I need on your website. Can I get a custom quote?

Absolutely! We have many capabilities past our web presence. Call us or email us at support@outrightlabel..com, and we will be happy to help with your project!

What if I need to cancel or make changes to my order after it’s been placed?

You can call us at (253) 983-1040, email us at support@outrightlabel.com, or use our Contact Us page.

What are your lead times?

We ship within 5 days from the time you place your order! Shipping is dependent on location, with options to expedite at the check out screen. We ship from 98499 (WA)

What is “bleed”?

A bleed is the extension of the background beyond the trim edge of the label. For bleed, add 1/8” (.125”) to each side of the file. For example, for a 2” x 3” label with full bleed, the image size should be submitted at 2.25” x 3.25”. The extra space ensures there are no unprinted areas when labels are cut to their final size.

How do I get my art print ready?

You can use our online tool to create or edit your art or upload your art directly. To ensure your art creates the best-looking label possible, please make sure your upload is high resolution and Rich Black is used on heavy black areas such as backgrounds. Small text and barcodes should always be 100% black only. If you need help with your file, we are happy to assist!

How do I indicate where to print white ink?

White ink should be used on metallic and clear labels that need white printed, but not on white material labels. To indicate where white ink should print, please add a layer for the white areas with the swatch called “Spot White”.  If you need help with this, we are happy to assist! Reach out to us at customersvc@outrightlabel.com.

Do you ship to Canada?

Unfortunately, we do not ship outside the United States at this time.

More questions?

Do you have other questions? We have an exellent customer service team that is happy to help. Feel free to reach out!